​The platform is founded and led by Mr. Mir Izhaan, an internationally recognized Cybersecurity Trainer, Entrepreneur, and speaker who has mentored over 5,000 students and professionals globally.

​We offer a range of courses including cybersecurity, ethical hacking, programming, development, designing, editing, job-readiness, and more — tailored for beginners, students, professionals, and career switchers.

​​All our courses are delivered 100% online via app, website, or desktop. You can learn from anywhere, at your convenience.

​Yes, you get lifetime access to purchased content, unless revoked due to violation of our Terms & Conditions.

​Yes, you may access your account on multiple personal devices, but account sharing with others is strictly prohibited.

​Downloadable content is available within the app only, and is restricted for external downloads to protect intellectual property.

​Yes! We regularly provide free webinars, resources, bootcamps, materials, and community learning events to help users get started or stay updated.

​Yes, upon successful completion of eligible courses, a certificate is issued through your dashboard.

​Absolutely. Our certificates are recognized across leading tech industries and job sectors.

​Yes, some certifications are co-issued or supported by government bodies, ISO-certified entities, and private industry partners, wherever applicable.

​We accept UPI, net banking, debit/credit cards, and wallets through our secure payment partner Razorpay.

​Yes. Many of our courses allow users to pay in EMIs or monthly installments, based on the selected plan.

​We have a strict no-refund policy. Once payment is made, no refunds or cancellations will be entertained. Please read our Refund & Cancellation Policy before purchasing.

​You get a 2-day grace period after the due date. If payment is not made within that window, your access will be revoked automatically.

​No. Partial access or incomplete usage does not qualify for any refund or proration.

​Please ensure your email/number and password are correct. If the issue persists, use the "Forgot Password" option or contact support.

​Ensure a stable internet connection and check your browser/app version. Try switching to a different network if needed.

​No. Sharing your login is a violation of our policies and can result in permanent access suspension.

​We provide a 7-day pre-placement program, resume reviews, interview training, and career guidance. While we don't guarantee jobs, our support enhances your chances significantly.

​Yes, we run seasonal offers and promotions which are shared via email, in-app notifications, or WhatsApp. Stay connected with us!

​Email us at: support@hackxcel.in
Response Time: Within 15 business days

​Please refer to our Privacy Policy for the contact details of our appointed Grievance Officer.