Terms & Conditions

​Last Updated : June 2025​​

HACKXCEL Training & Consultancy ("we", "our", "us"). These Terms & Conditions ("Terms") govern your access to and use of our digital platforms, including:

  • Our official website

  • Learning Management System (LMS)

  • Mobile app and desktop web version branded as HACKXCEL Academy (powered by HACKXCEL Training & Consultancy)

  • Any other services or digital products offered under our brand

By accessing or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.


1. Platform Ownership

All rights, titles, and interests in the content, brand, and systems of HACKXCEL Training & Consultancy are the sole property of the company. HACKXCEL Academy (our mobile app and web version) is owned and powered by HACKXCEL Training & Consultancy and governed by these Terms.


2. Account Registration & Eligibility

To use our services, you must:

  • Be at least 13 years of age

  • Register with accurate and current personal information

  • Maintain confidentiality of your login credentials

You are fully responsible for all activities under your account. Unauthorized account sharing, renting, or transferring is strictly prohibited and may lead to permanent access revocation.


3. Access & Usage Rights

When you enroll in a paid or free program, we grant you a limited, non-transferable, non-exclusive, revocable license to access the content for your personal, non-commercial use.

We allow you to access your account across your own personal devices. However, sharing your account with others (friends, family, or peers) is strictly prohibited.


4. Payment Terms

We offer both:

  • One-time full payments

  • Installment-based payment plans

Installments must be paid as per the selected plan. If payment is not received by the scheduled date:

  • A 2-day grace period is provided

  • If unpaid even after the grace period, access will be revoked immediately without refund

All payments are processed via Razorpay, and we do not store any sensitive payment data.


5. Course Access & Lifetime Validity

Courses come with lifetime access, subject to the following conditions:

  • Access remains valid only as long as the platform and product exist

  • Lifetime access may be revoked in case of:

A. Account sharing or misconduct

B. Payment failure or disputes

C. Legal or regulatory requirements

We reserve the right to update or modify course content, pricing, or structure without prior notice.


6. Downloadable Content Policy

Course videos and learning material are only downloadable within the mobile app (HACKXCEL Academy) and are encrypted for offline access. Users are not permitted to:

  • Download content externally

  • Record or screen capture content

  • Distribute, upload, or reshare any material outside the platform

Violation may lead to legal action and access termination.


7. Free vs Paid User Access

Free Users (Webinars, Bootcamps, Community):

  • Limited-time access

  • No guaranteed support or certificate

Paid Users (Courses, Mentorships, Certifications):

  • Full content access with conditional lifetime validity

  • Support, community access, and industry-recognized certificates

Terms apply based on user category.


8. User Conduct & Restrictions

You agree to use the platform ethically. The following actions are strictly prohibited:

  • Account sharing or misuse

  • Attempting to reverse-engineer, hack, or tamper with platform security

  • Uploading viruses or harmful code

  • Disrupting platform operations

  • Using content for commercial purposes without written permission

Violation may lead to temporary or permanent access revocation and legal consequences.


9. Intellectual Property

All course content, videos, documents, logos, and branding are the exclusive intellectual property of HACKXCEL Training & Consultancy or its partners. No user may copy, modify, resell, or create derivative works based on our materials.


10. Industry-Recognized Certificates

Upon successful completion, users may receive industry-recognized digital certificates, sometimes issued in partnership with:

  • Government bodies

  • ISO-certified organizations

  • Reputed private institutions or companies

These certificates are valuable for employment and upskilling but do not substitute for formal university/college degrees unless otherwise stated.


11. Disclaimer of Guarantees

We provide a 7-day pre-placement training program to prepare learners for employment opportunities. However:

  • We do not guarantee job placement

  • We are not liable for third-party tools, employer decisions, or external opportunities

Use of tools or templates on our platform is at your own discretion.


12. Maintenance, Downtime & Service Interruptions

We strive to offer uninterrupted access. However, we may schedule or face unscheduled maintenance, server upgrades, or downtime. We are not liable for any inconvenience or loss caused due to these temporary interruptions.


13. Termination & Suspension

We may suspend or terminate user accounts for:

  • Breach of these Terms

  • Fraudulent activity or payment failure

  • Violation of usage policies

  • Abuse of refund or free content systems

No refunds will be issued post termination due to breach.


14. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use after any change signifies your agreement to the revised Terms. The latest version will always be accessible on our website.


15. Limitation of Liability

To the maximum extent permitted by law, HACKXCEL Training & Consultancy shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data or business opportunities

  • Inaccuracies in third-party content or tools


16. Indemnification

You agree to indemnify and hold harmless HACKXCEL Training & Consultancy, its partners, and affiliates from any claims, liabilities, damages, legal fees, or losses arising out of:

  • Your use of the platform

  • Your violation of these Terms

  • Any third-party claims arising from your actions


17. Security & Monitoring Rights

We reserve the right to monitor, track, and log user activity on our platform to ensure compliance with these Terms, improve performance, and detect abuse. We may use session tracking and device fingerprinting solely for internal safety and analytics.


18. Fraudulent Activity & Misuse

Accounts found involved in fraudulent transactions, payment disputes without valid cause, or misuse of free trials/offers may be suspended without notice. We reserve the right to take legal action in cases of repeated abuse or misrepresentation.


19. Force Majeure

We are not liable for any failure or delay in performance due to events outside our reasonable control, including but not limited to acts of God, internet outages, platform downtimes, natural disasters, strikes, or legal restrictions.


20. Advertising & Affiliate Guidelines

Users shall not use our platform or its community spaces to promote any third-party businesses, services, links, or affiliate products without prior written consent. Violation may result in access restriction.


21. Dispute Resolution

In case of any dispute:

  • We encourage users to first attempt an amicable resolution by contacting our support or grievance officer

  • If unresolved, disputes will be subject to the jurisdiction of courts in Jammu & Kashmir, India


22. Governing Law

These Terms are governed by the laws of the Republic of India and any legal proceeding will be under the jurisdiction of the competent courts in Jammu & Kashmir.


23. Contact Information

For any queries, support requests, or disputes, contact:

HACKXCEL Training & Consultancy
Email: support@hackxcel.in
Website: www.hackxcel.in/contact


24. Grievance Redressal & Escalation Matrix

As per Indian law (esp. IT Act and Consumer Guidelines), we designate a Grievance Officer for complaints.

Grievance Officer: Mir Izhaan
Email: support@hackxcel.in
Response Time: Within 15 business days